FREQUENTLY ASKED QUESTIONS

• How do I get started?

  Signing up for Nyatwa is easy! Download the app, create your free account, and fund your wallet with your mobile money or debit card.

• Is Nyatwa a bank?

  Nyatwa isn't a bank, but it offers similar services like mobile wallets, virtual cards, and money transfers through a convenient app. Think of it as your digital financial companion in Malawi!

• Is Nyatwa safe?

  Yes, Nyatwa is committed to protecting your financial information. We use industry-standard security measures and encryption technology to keep your money safe.

• Are there any fees?

  Creating and using Nyatwa is free! You only pay the transaction fees charged by the merchant you are purchasing from or sending money to.

• What else can I do with Nyatwa?

  We're constantly adding new features but right now you can Make and receive payments, shop globally, and pay bills.

• How do I pay bills on Nyatwa?

  Currently, you can buy airtime on Nyatwa! Simply open the app, tap the “Top Up Airtime" button, enter the phone number and network, and you're good to go.

• How do I get a Nyatwa Virtual Card?

  Just create a free account, top up your wallet with mobile money or your debit card, and click "Create Virtual Card" in the app. Follow the simple instructions, and voila - you're ready to shop the world with ease and security!